FAQs

Frequently Asked Questions (FAQ)

Question Answer
1. What is the MrNeed Auto Unplug Pro? The MrNeed Auto Unplug Pro is a smart USB-C auto-disconnect charging device that automatically disconnects your phone after it reaches full charge. It helps reduce unnecessary charging time, making overnight charging more convenient.
2. How does the MrNeed Auto Unplug Pro work? Simply connect the MrNeed Auto Unplug Pro between your USB-C charger and your phone. Once your phone reaches full charge, the device automatically disconnects from the phone. No app, Bluetooth, or setup is required.
3. Which devices are compatible with the MrNeed Auto Unplug Pro? The MrNeed Auto Unplug Pro is compatible with most USB-C smartphones, tablets, and other USB-C devices. Please ensure your device has a USB-C charging port before purchasing.
4. Does it support fast charging? Yes. The MrNeed Auto Unplug Pro supports fast charging when used with a compatible fast charger and a supported device.
5. Is it safe to use overnight? Yes. The device is designed to automatically disconnect after your phone reaches full charge, helping reduce unnecessary charging time while you sleep. Always use it with compatible devices and follow the included instructions.
6. Does the MrNeed Auto Unplug Pro come with a warranty or guarantee? Yes. Every MrNeed Auto Unplug Pro is backed by our customer support. If your product arrives damaged or has a manufacturing defect, contact us within the applicable replacement period, and we'll assist you according to our Warranty & Return Policy.
7. Do I need to install any app or configure any settings? No. Simply plug it in and start charging. The MrNeed Auto Unplug Pro works automatically without any apps, Bluetooth, Wi-Fi, or software.
8. Can I use it every day? Absolutely. The MrNeed Auto Unplug Pro is designed for daily use at home, in the office, or while traveling.
9. Will using the MrNeed Auto Unplug Pro affect charging speed? No. When paired with a compatible charger and device, it maintains your normal charging performance, including fast charging support.
10. What should I do if I have an issue with my order? Our customer support team is here to help. Simply contact us through our Contact Us page or email, and we'll resolve your issue as quickly as possible.
11. Why should I choose the MrNeed Auto Unplug Pro over a regular charging cable? Unlike a standard charging cable, the MrNeed Auto Unplug Pro automatically disconnects your phone after it reaches full charge, adding convenience to your charging routine without requiring manual unplugging.
12. Can I use it with a phone case? Yes. It works with most standard phone cases that don't block the USB-C charging port. Very thick or rugged cases may need to be removed for a proper connection.
13. Does it work with power banks? Yes. The MrNeed Auto Unplug Pro can be used with compatible USB-C power banks that support charging through a USB-C connection.
14. Can I reconnect my phone after it disconnects? Yes. Simply reconnect the device whenever you need to charge your phone again.
15. Is Cash on Delivery (COD) available? Yes. We offer Cash on Delivery (COD) in most serviceable locations across India. Availability may vary based on your PIN code.
16. How long does shipping take? Orders are typically processed within 24 hours and delivered within 3–7 business days, depending on your location.
17. What is your return and replacement policy? If you receive a damaged, defective, or incorrect product, please contact us within the eligible replacement period. Our support team will assist you with a replacement according to our Return & Replacement Policy.
18. Is my payment secure? Yes. All payments are processed through secure and encrypted payment gateways to keep your personal and payment information protected.
19. Can I track my order? Yes. Once your order is shipped, you'll receive a tracking number via email or SMS so you can monitor its delivery status.
20. How can I contact MrNeed Customer Support? You can reach our support team through our Contact Us page or by emailing us. We're happy to assist with any questions before or after your purchase.